Privacy Policy

Personal Information Collection

Perez Orthodontics collects, stores, and uses personal information for the following purposes:

1. Patients

  • Name, address, contact number(s), and email address

  • Date of birth and medical history relevant to orthodontic treatment

  • Records of appointments, treatment plans, and progress

  • Insurance details (if applicable)

  • Payment and billing information

2. Business Relations

  • Information necessary for professional interactions with referring dentists, specialists, suppliers, and other business contacts

3. Employment & Recruitment

  • Personal information from staff, contractors, and potential employees to manage employment and business relationships

How We Use Your Information

We collect personal information to:

  • Provide orthodontic treatment and manage patient care

  • Contact you about appointments, treatment plans, and follow-ups

  • Process payments and health insurance claims

  • Improve our services through patient feedback and research

  • Ensure compliance with professional and legal obligations

Your personal information will only be used for the purposes for which it was collected unless you consent to other uses or disclosure is required by law.

How We Keep Your Information Secure

We are dedicated to maintaining the security and confidentiality of your personal information through:

  • Physical Security: Secure storage of patient records

  • Digital Security: Encrypted and password-protected databases

  • Limited Access: Only authorised personnel have access to your data

  • Staff Training: Ensuring compliance with privacy policies and legal obligations

Disclosure of Information

We do not sell, rent, or share personal information with third parties, except when necessary to:
✔ Refer patients to dental or medical specialists (with consent)
✔ Process payments with health insurers or financial providers
✔ Comply with legal requirements (e.g., reporting to health authorities)

In certain cases, trusted third-party service providers (e.g., IT support, payment processors) may handle data on our behalf under strict confidentiality agreements.

Your Rights

Under New Zealand privacy laws, you have the right to:

  • Access the personal information we hold about you

  • Request corrections if your information is inaccurate or outdated

  • Withdraw consent for marketing communications

To exercise these rights, please contact us in writing at:
📧 Email: admin@perezorthodontics.co.nz
📍 Address: 237A Pakuranga Road, Pakuranga, Auckland 2010, New Zealand.

Marketing & Promotions

With your consent, we may contact you about special offers, new treatments, or patient research. If you prefer not to receive promotional communications, you can opt out at any time by contacting us.

Changes to the Privacy Policy

We may update this Privacy Policy as needed. Any changes will be published on our website with the latest effective date.

🗓 Last updated: April 2025